Shipping Policy

This Shipping Policy explains where we ship, how orders are fulfilled, estimated delivery timeframes, and other important shipping terms.

1) Where We Ship

We currently ship to 60+ countries and regions. Available destinations may change over time and will be confirmed at checkout.

2) Fulfillment Locations

• United States: U.S. orders are typically fulfilled from our U.S. warehouse for faster dispatch and more reliable delivery.

• International: Orders shipped outside the U.S. may be fulfilled from our partner facilities depending on inventory availability and destination.

Europe Expansion: We are actively preparing a Europe fulfillment hub to improve delivery speed and service for EU & UK customers. Timing and coverage will be announced on our website once available.

3) Processing Time

Orders generally require 1–3 business days to process before shipping (excluding weekends and holidays). During peak periods, processing may take longer.

4) Estimated Delivery Time

Delivery timeframes vary by destination, carrier capacity, and customs clearance. Any timeframe shown on our site is an estimate, not a guarantee.

• U.S. orders: typically arrive faster due to local fulfillment.

• International orders: may take longer and can be affected by customs and local carrier performance.

5) Shipping Fees

Shipping fees (if applicable) are calculated at checkout based on destination, weight/size, and service level.

6) Customs, Duties & Taxes (International)

International shipments may be subject to customs duties, taxes, and import fees determined by your local authorities. These charges are the customer’s responsibility unless otherwise stated at checkout.

7) Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for delays, lost packages, or additional fees caused by incorrect or incomplete addresses.

8) Tracking

When available, tracking information will be provided by email once your order ships. Tracking updates may take 24–72 hours to appear after the carrier scans the package.

9) Delays, Lost, or Damaged Packages

• Delays: Carrier delays, weather events, customs inspections, or other factors beyond our control may affect delivery.

• Lost/Damaged: If your package is lost or arrives damaged, please contact us within 7 days of the delivery date (or expected delivery date if not delivered) so we can assist.

10) Split Shipments

To deliver items faster, orders may ship in multiple packages depending on inventory location and product availability.

11) Contact

For shipping questions, please contact: [Support Email]